Hi @malone2 , If you have you tried a different compatible charger, a different compatible charger cable or connecting the speaker to a computer’s USB port and it still indicates that it is not charging, then it is faulty. There may be a 30 day refund - no questions asked provision (depending on - Braven Speaker
SOLVED: Device will not hold a charge. - BRAVEN 805 - iFixit
BRAVEN 405 , Let music move you with the BRAVEN 405 Bluetooth speaker. Fusing style and function, it has a sleek design that projects rich bass and
Braven Active Portable Bluetooth Speaker, Black, 405
Braven BRV-HD Battery Replacement - iFixit Repair Guide
SOLVED: broken charge port can't charge speaker - Axess SPBT1031
Braven BRV-HD Charging Port Replacement - iFixit Repair Guide
User manual Braven 405 (English - 74 pages)
Braven BRV-HD Battery Replacement - iFixit Repair Guide
Braven Active Portable Bluetooth Speaker, Black, 405
SOLVED: Device will not hold a charge. - BRAVEN 805 - iFixit
REVIEW BRAVEN 405 PORTABLE SPEAKER < SPLODZ BLOGZ
Braven BRV-HD Battery Replacement - iFixit Repair Guide
Braven BRV-X Battery Replacement - iFixit Repair Guide
SOLVED: Device will not hold a charge. - BRAVEN 805 - iFixit